A straightforward policy for your information.

Information we collect

When you request an estimate, contact us, call us, or otherwise communicate with Adamant Pest & Termite, we may collect information such as your name, phone number, email address, service address, and details about the pest, termite, moisture, or crawl-space issue you describe.

We also collect limited technical information from normal website activity, such as device and browser type, pages visited, referral source, and general location derived from an IP address. This information helps us maintain and improve the site.

How we use information

We use the information we collect to provide a requested estimate, schedule and perform service, communicate about an appointment or account, respond to questions, improve our services, and meet legal, licensing, insurance, and recordkeeping obligations.

• Contact you about the service request you submitted.
• Prepare estimates and schedule technicians in Virginia Beach and Hampton Roads.
• Maintain service history, warranty, payment, and customer-support records.
• Protect our website, customers, and business from fraud or misuse.

Forms, calls, and service providers

Estimate requests submitted through this website are processed through our form and customer communication providers, including GoHighLevel and LeadConnector. Those providers process submitted information on our behalf so our team can respond and coordinate service.

We may also use service providers for website hosting, analytics, email, payment processing, scheduling, and business operations. They may receive only the information reasonably necessary to perform those services for us and are not permitted to use it for unrelated purposes.

How we share information

Adamant Pest & Termite does not sell personal information. We may share information with service providers, technicians, payment or financing partners you choose to use, professional advisers, insurers, or government authorities when needed to provide service, comply with law, protect rights and safety, or respond to a valid legal request.

If our business is involved in a merger, acquisition, financing, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable law.

Cookies and analytics

Like most websites, this site may use cookies and similar technologies to remember basic preferences, understand site traffic, and improve performance. You can control cookies through your browser settings; disabling them may affect some website features.

Data retention and security

We keep information only as long as reasonably necessary for the purposes described here, including service, warranty, accounting, legal, and safety obligations. We use reasonable administrative, technical, and physical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may ask us to update or correct contact information, stop non-essential marketing communications, or ask questions about information associated with your account. Service, billing, warranty, or legal records may need to be retained even after a request, where permitted or required by law.

Changes to this policy

We may update this policy as our services or legal obligations change. The effective date at the top of this page identifies the current version. Continued use of the website after an update is subject to the revised policy.